Elevator phone monitoring information
Elevator Phone Notes:
1. Johnson Controls can monitor your elevator phone lines and we will provide an account number and a phone number that your elevator company can use to program in the message. A JCI dispatcher will answer the line when someone is stuck in the elevator or has another emergency. Code requires each elevator to be monitored.
2. Call Shandie Gorney for monitoring pricing for your Area of Refuge or Elevators at 801 214 5668 Shandie.A.Gorney@JCI.com
3. Keep in mind that JCI has no control over the elevator phone so it has to have the ability to be programmed to dial our number and if the elevator company cannot change the programming it may be best for you to keep the analog phone line to it. Some elevator phones are very old and you may need to buy a new phone from your elevator company.
4. After the Elevator company programs your Elevator , arrangements need to be made for them to test making sure your elevator is ringing into the central station.
5. Please advise the Elevator Company that they will need to have a recording programmed with the following:
6. “This is a call for help from Account name, account address, Elevator number (1, 2 etc), & Account #ELEV-##.”
7. If this process is not followed correctly, your system may not be monitored properly.