In the last 3 years the Better Business Bureau has only received ONE complaint about Peak Alarm. If you have a complaint or issue please contact Larry Love (801) 428 1384 Larry@peakalarm.com and give Peak Alarm a chance to make it right. Another individual that you can call is Dayne Linford 801 4867231 x381
Yesterday we had a training here at Peak Alarm about how to treat our customers and each other with what we like to call White Glove Service. We have only had one complaint filed but we are sure we have customers that are unhappy that did not report to the Better Business Bureau so we would like to reach out to them to help solve challenges.
Contract or agreement concerns - Dayne x381 or Larry x384 Product Concerns - You may call your salesperson directly or Larry at 801 428 1384 - See list of extensions for sales team Billing issues - Wendy 801 486 7231 x407, Maria (Spanish/Espanol) x404, Mary Lynn x405
Sales Team extension list: (801) 486 7231Tony Pino x385 - Tony has been with Peak for over 25 years and Tony works out at the gym regularly and is an excellent resource for information Paul Mehl x386 - Paul used to sing Opera for the Utah Opera Company and has been with Peak for over 11 years and knows his industry very well. Jessie Lopez x382 - Jessie is a camera system expert and also knows allot about Security as well. (Jessie is always very well dressed.) Joe Ferraro x435 - Joe is very professional and is very knowledgeable Francesco Perri x439 - Francesco speaks Italian and is a runner and hiker and one of Peak's top Salesmen Ryan Shurtleff x438 - Besides being very funny Ryan is easy to talk to and knows his stuff. Ryan likes recreational vehicles. Mike Evans x383 - Mike is a part time auctioneer and has a small farm in Grantsville Dayne Linford x381 - Besides being an expert at work Dayne is a writer and film producer Larry Love x384 - Larry is an expert in Fire Alarm and security systems and has been involved in Music his whole life - NICET II Fire Alarm Kenny Fox System designer NICET III Fire Alarm X440 - Kenny is a Army Ranger Veteran and Fire Alarm expert as well. Reed Haymore x380 is our Sales Manager and also a systems expert who has years of experience in the Alarm industry. Clint Beecroft is our General Manager and he is also a level 2 NICET in Fire Alarm and many other certifications so he is a hands on guyRecently Valerie Peterson decided to leave Peak Alarm so if she was your sales person feel free to contact Reed and he can help assign another person to help you or you can ask for any of the Sales Team members listed above.Each Sales Person has many more attributes that were not able to be listed and there is over 300 years of experience when you combine the overall total experience in the security and this is just the Sales Team. Our installation team, accounting team, guard and patrol team, AV Team and service team also brings experience and knowledge to the table. FIRE ALARM, SECURITY, ACCESS CONTROL, CAMERA SYSTEMS, INTERCOM, NURSE CALL, PERS (Medical alert systems) and more.
Peak Alarm is the only Utah Alarm company that has Guard/Patrol, an alarm division and a UL listed central station.Peak Alarm is locally owned and has been in business since 1969Peak Alarm is one of the few companies that offers same day or next day service.
